Unless stated otherwise, no service will be scheduled or rendered until the customer pre-approves or signs a legally binding contract.
Exceptions: Small junk, yard waste or tree removal projects.
While I appreciate every inquiry, for both legal and business reasons, I limit my services to, and require to initially deal directly with, the current legal owner of the subject property - sorry, no friends, family, or realtors, etc. – who must have a current physical home address in Fayette County or adjacent county.
If the customer requests that I coordinate with another party for logistical reasons related to the completion of the work, I generally have no major objections.
I will gladly work outside of the Lexington/Fayette County area where I live, however for standard business reasons, I generally limit my services to tasks and projects that would comprise at least an 8-hour workday.
I service rental properties when vacant of tenants.
I consider requests to service commercial properties on a case-by-case basis.
I do notwork directly with insurance companies, provide 'insurance estimates', or modify my fees or services to accommodate the deductible or coverage limits on an insurance policy.
Contrary to popular belief, most home improvement or 'handyman' work can not be 'estimated'. Generally, only a 'full-service' contractor who specializes in larger projects (garages, room additions, etc.); a specific or 'professional' trade (plumbing, electric, HVAC, etc.); or non-repair or 'new construction' trade (fencing, roofing, landscaping, etc.) can accurately predict or 'estimate' the cost and quantity of necessary labor and materials.
Still, I occasionally complete projects for an upfront price which includes both labor and materials.
Primary examples include:
Small- or medium-sized tree removal
Junk or yard waste removal
'Time and materials'
With respect to wagering a dollar figure on the total cost of a project, a small business can not afford to take risks routinely assumed by larger firms.
For projects in which I'm not willing or able to provide an upfront price or 'bid,' I establish with the customer a liberal timeframe for project completion and a fixed minimum daily rate for labor which previous customers have found to be commensurate with the speed and quality of my work.
Expenses & deposits
I do not stock, sell or officially endorse or represent any commercial home improvement product or supplier.
When and where possible, contractor or military discounts will be applied to material purchases.
I do not 'mark up' any project-related purchase or expense.
No form of advance deposit is requested or required.